Safe Gaming Commitment

Responsible Gaming at ab445 — your protection is our priority

ab445 believes that gaming is an enjoyable form of entertainment — but it must be enjoyed within limits and with full awareness. Our responsible gaming policy keeps you safe and in control.

For ages 21+ only

Our Protection Tools

ab445 provides multiple protective features for every player that you can manage yourself. Responsible gaming is not just a slogan — it is a core value of our platform.

Deposit Limit

Set daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately. Raising a limit takes a little time to come into effect — this is for your own protection.

Time-Out Break

If you feel you need a little rest, take a time-out for 24 hours to 30 days. During this period your account will be temporarily closed and no betting will be possible.

Self-Exclusion

If you need a long-term break, choose self-exclusion. This lets you keep your account closed for 6 months or permanently. Making this decision is a sign of courage.

View Betting History

You can view your complete betting and transaction history at any time. Review your own playing patterns and make informed decisions.

24/7 Support

Our Bengali-language live chat support team is always ready to help with any issue. If you are concerned about your gaming, contact us right away.

Age Verification

ab445 strictly follows the 21+ age policy. Opening an account for minors is strictly prohibited. Identity documents are verified in any case of doubt.

The age limit is strictly enforced

In accordance with Bangladeshi law and our own policy, all services at ab445 are for those aged 21 or over only. Protecting minors from gambling is our responsibility and we make no compromises on this.

If you believe a minor known to you is using our platform, please notify our support team immediately. We will take swift action.

Important: To protect underage children from online gaming, use parental control software on your device and keep your login details private.

Recognize the warning signs of a problem

The first step in responsible gaming is knowing yourself. If you notice any of the signs below, you should take a break right away.

Spending beyond your budget

You are spending more than your set budget or putting money you need into bets — this is a clear warning sign.

Chasing losses

You keep playing to try to win back money you have lost — this way of thinking is the beginning of the most dangerous cycle.

Neglecting family and work

Because of gaming, your attention toward family, friends, or work is declining, or tension is building in your relationships.

Hiding your gaming

You are concealing your gaming from family or close ones, or lying about it.

Restlessness and anxiety

When you cannot play you feel restless or irritable, you are having trouble sleeping, or your concentration is being affected.

Playing with borrowed money

You are borrowing money for gaming, or spending your savings or funds set aside for the future — this is a sign that immediate help is needed.

How to use the protection tools

From your account settings at ab445, you can activate the protective features yourself by following the steps below.

01

Log in to your account

Log in to your ab445 account and go to the "Account Settings" section. There, find the "Responsible Gaming" option.

02

Set a deposit limit

Set the maximum deposit amount for daily, weekly, and monthly periods. Remember, the minimum deposit is ৳100 and this limit will take effect immediately.

03

Set a time-out or break

If you feel it is needed, set a time-out for 24 hours to 30 days. During this period no betting or deposits will be possible.

04

Activate self-exclusion

Choose self-exclusion for a long-term break. You can keep your account closed for 6 months, 1 year, or permanently.

05

Contact support

For any questions or issues, contact us via our 24/7 Bengali live chat or send an email to [email protected].

Responsible Gaming Guidelines

Responsible gaming means more than just following limits — it reflects a healthy mindset. Always keep the following core principles in mind.

  • See gaming only as entertainment — not as a source of income.
  • Only bet money that you can afford to lose without financial harm.
  • Set a fixed budget before you play and stick to it.
  • Set a limit on how long you will play each day or each week.
  • Avoid gaming when you are under stress, tired, or feeling low.
  • Never place bets while under the influence of alcohol or substances.
  • Always prioritize spending time with family, friends, and loved ones.
  • Review your gaming habits regularly and seek help if needed.

When should you take a break?

Stop playing and take a break if any of the following situations arise:

  • You feel the urge to bet more to win back money you have lost.
  • You have spent more than your set budget.
  • You are focusing on gaming instead of thinking about family or work.
  • While playing, you feel anxiety instead of fun or enjoyment.
  • You have been playing every day for the past few weeks and cannot stop.
Remember: activating a time-out or self-exclusion is not a sign of weakness — it is proof of self-awareness.

Reach out for help

We are here for you

If you feel that gaming is creating problems in your life or the life of someone you know, do not face it alone — talk to the ab445 support team. Our 24-hour Bengali live chat support will listen to any concern you have and help you take the steps you need.

24/7 Live Chat — speak with us directly in Bengali

For self-exclusion: Type "self-exclusion" in live chat and our team will guide you through the entire process.

For an urgent deposit limit: Set a limit instantly from Account Settings or let our support team know.

Frequently Asked Questions

The duration of self-exclusion depends on the period you choose. After a 6-month or 1-year self-exclusion ends, your account may be reactivated — however, a permanent self-exclusion cannot be reversed. If you wish to return after your period ends, contact the support team. They will confirm that you are truly ready.

Yes, a deposit limit can be lowered at any time and it takes effect immediately. However, to raise a limit you must wait through a set waiting period — this is to protect you from spending more in a moment of impulse.

Absolutely. Your account balance remains completely safe during a time-out. Only new betting and deposits are paused. There is no effect on your existing balance or any withdrawals already in progress.

Notify our live chat support immediately. We will quickly secure the account and take the necessary steps. To prevent this in the future, change your password and enable parental controls on your device.

The minimum deposit is ৳100 and the minimum withdrawal is ৳800. The same limits apply across all three methods — bKash, Nagad, and Rocket. Withdrawals are typically completed within 10 to 45 minutes.

You will find more detailed questions and answers on our FAQ page. You can also email us directly at [email protected] or speak with us in Bengali via 24/7 live chat on any topic.

Enjoy safely — with ab445

Play responsibly and keep gaming as a source of entertainment. Our slots, cricket betting, and live casino are waiting for you.